1. Return Process
We want you to be completely satisfied with your purchase from Steroids Definition. If you are not entirely happy with your purchase, you may return the product within 30 days of receipt for a full refund. To initiate a return, please follow these simple steps:
- Contact our customer support team at info@SteroidsDefinition.com within 30 days of receiving your product to request a return authorization.
- Pack the product in its original packaging, including any accessories, manuals, and documentation that came with the product.
- Ship the product back to us using a reputable shipping service with a tracking number. Please ensure that the product is securely packaged to prevent any damage during transit.
2. Conditions for Returns
To be eligible for a return, the following conditions must be met:
- The product must be in its original packaging and in the same condition as when you received it.
- The product must not be used, altered, or damaged in any way.
- The return must be requested within 30 days of the product’s delivery date.
- You must provide a valid proof of purchase, such as the order number or invoice.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
The following items are not eligible for return:
- Products that are damaged or not in their original condition.
- Products that are returned more than 30 days after delivery.
5. Costs and Fees
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Information
If you have any questions or need assistance, please contact our customer support team at info@SteroidsDefinition.com. Our team is available to assist you with any inquiries or concerns you may have regarding returns or refunds.